All products sold by Giga.tel are digital eSIMs. There is no physical shipment of any kind. Your eSIM is delivered instantly, immediately after payment approval.

How Delivery Works

1. Your eSIM QR code, activation link, and installation instructions appear instantly on the confirmation page.
2. You also receive the same information by email.
3. If needed, our support team can send the eSIM via WhatsApp upon request.

Delivery Time: Instant (0-2 minutes)

If you do not receive the email, please check your spam folder or contact our support team.

Support for Activation

WhatsApp: +55 21 98190-8190
Email: [email protected]
Support Hours: 24/7

Important Notes

• Delivery is completed when the eSIM is displayed on-screen and emailed to the customer.
• Refunds are available only if the eSIM has not been activated, scanned, or used.
• Customers must contact support before requesting refunds so we can attempt reactivation or replacement.