About Giga
Giga Giga provides affordable global eSIM data plans for travelers. Activate instantly, no physical SIM required.
Giga is operated by Tel Group LLC and focused on digital eSIM data services for global travelers.
Who We Are
We are a dedicated team focused on simplifying international mobile connectivity.
- Simplicity: Purchase, receive, and activate your eSIM instantly
- Transparency: Honest pricing with no hidden fees
- Reliability: High-quality networks and fast delivery
- Support: Real human customer service available 24/7
Giga is an authorized MVNO/eSIM provider. We are not a mobile network operator; we provide connectivity through accredited mobile carrier partners worldwide.
What We Offer
- eSIM data plans for 150+ countries
- Regional and global data plans
- Instant digital delivery via email and WhatsApp
- Secure payments: Credit/Debit Cards, PayPal*, Apple Pay, Google Pay
- Easy QR-code activation
- No roaming fees
- 24/7 multilingual WhatsApp support
* PayPal is unavailable for certain restricted jurisdictions based on PayPal internal policy. If PayPal cannot be used for your destination country, alternative payment options will appear at checkout.
How Our eSIMs Work
- Choose your destination or regional plan
- Complete payment securely
- Receive your eSIM instantly
- Scan the QR code to install and activate
- Enjoy fast mobile data on arrival
Delivery Policy – How You Receive Your eSIM
- Instant delivery after payment (some suppliers may take 2–3 minutes)
- Delivery online and via email and WhatsApp
- QR code displayed on the confirmation page
- Scheduled orders delivered one day before travel at 12:00 PM for future activation plans
- Manual delivery if automated delivery fails
Refund & Customer Protection
Refunds are available when:
- You did not receive your eSIM
- The eSIM was not activated or scanned
- A technical issue cannot be resolved by support
- (Brazil-only) Activated eSIM shows zero or very low data usage
Refunds are not available when:
- Device is not eSIM-compatible
- Device is carrier-locked
- Incorrect region or country selected
- Coverage limitations in buildings or remote areas
- Data was consumed after activation
Billing Transparency
Accepted payment methods include Credit/Debit Cards, PayPal (except restricted jurisdictions), Apple Pay, and Google Pay.
Billing statements may display Giga or Tel Group LLC.
Company Information
Giga (Operated by Tel Group LLC)
30 N Gould St Ste R, Sheridan, WY 82801, USA
EIN: 39-2312966
Email: [email protected]
WhatsApp: +55 11 93333-2222
Website: https://giga.tel